Sprint Refuses to Save Kidnapped Baby Without Fees

It does appear that this is a problem with a certain employee, rather than Sprint at large, but this is still unacceptable. If some heads do not roll over this, then Sprint deserves the negative publicity.

The Cochran family of Eastvale was loading their baby into their SUV in the home's driveway. The father, Jason, belted in their 10-month-old baby and came back inside for their 3-year-old.
"Stephanie was finishing brushing his teeth. I went and got him and walked out the door and the car was gone with Wade in it," said father Jason Cochran.
When the parents called 911 they also realized that the father's Sprint cell phone with GPS locator technology was also in the car.
NBC4 reported that Sprint wouldn't provide a location to the parents or to the deputies.
"The deputies were told that Sprint had the location of the vehicle but that they could not disclose it to them because they needed to pay the $25 fee for a subpoena or fill out some forms," said Stephanie.
Almost 2 ½ hours later a passer-by spotted the SUV abandoned a mile away.
Responding deputies found the boy safe in his car seat.

This is an opportunity for Verizon or Cingular to score some points by making a commercial about this... if they can keep people from thinking about how much the cell phone company knows about their activities these days.