When my father passed away, many vendors remained clueless about his inability to be a consumer. He was offered new credit cards, membership in organizations, and more magazine subscriptions than you could believe. Finally, the madness ended when my mother yelled at one in a sepulchral tone, "He's dead!!!"
Apparently, this was not enough for AOL. One woman had to get the press involved when AOL would not stop charging her deceased husband's credit card for service.
Of course, the irony was all of this madness was resolved just before AOL announced they were moving to their new free service.
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