A better ATM experience

I'm assuming that pretty much everyone in our audience uses an ATM on a fairly regular basis, so that means you're familiar with the way ATMs work. One of my pet peeves is figuring out which button I'm supposed to push for each option. When I heard that Wells Fargo was going to touch screen ATMs I thought that sounded cool. It turns out that they did more than just make the screens responsive to touch, they hired a user interface team that made the whole system more logical. It almost makes me wish I had an account at Wells Fargo.

The article is on the technical side, but the pictures prove the point if you don't want to read the whole thing.